Bottom Line: It is 100% safe to delete the Ubisoft Connect cache folder. Clearing the launcher cache will not uninstall your games (Assassin’s Creed, Rainbow Six Siege, Far Cry) or delete your cloud savegames.
What is the Ubisoft Connect Cache Folder?
Located at C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache on Windows, this directory is created by Ubisoft Connect (formerly Uplay).
This folder holds:
- Web UI Cache: News banners, store images, and avatar thumbnails.
- HTTP Download Cache: Temporary staged patch fragments.
When Ubisoft Connect throws errors like “Ubisoft service is currently unavailable” or gets stuck during login, corrupt cache files are usually the reason.
Can You Delete Ubisoft Connect Cache?
✅ Yes, it is completely safe to delete.
- No data risk: Game files and cloud save backups live safely in
savegames/and game installation folders. - Auto-rebuilt: Ubisoft Connect will recreate a clean cache folder next time you launch it.
How to Safely Clean Up Ubisoft Connect Cache
Method 1: Delete Cache Folder via File Explorer
- Close Ubisoft Connect (right-click in system tray > Quit).
- Open File Explorer and navigate to:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher - Right-click the
cachefolder and click Delete. - Relaunch Ubisoft Connect.
Related Guides
- Learn about deleting EA App cache.
- How to clean up Battle.net Cache.
- Check if you can clean Steam shadercache.
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